Shipping policy
📦 Big Toe Socks – Shipping Policy
At Big Toe Socks, we are committed to providing a smooth, transparent, and reliable shipping experience. Please review our policy below for details on processing, delivery, and returns.
🕒 Order Processing
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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Orders placed after business hours or on weekends will begin processing the next business day.
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Once your order is processed, you will receive a shipping confirmation email.
🚚 Shipping & Delivery
United States Shipping
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Standard Shipping: Delivered within 3–7 business days after processing.
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Shipping times are estimates and may vary depending on your location and carrier performance.
Shipping Rates
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Free Standard Shipping on orders over $50
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Orders under $50 are charged a flat-rate shipping fee, calculated at checkout
📍 Tracking Your Order
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All orders include tracking information
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You will receive a tracking number via email once your order ships
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Please allow up to 24–48 hours for tracking updates to appear
🌎 International Shipping
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At this time, we primarily ship within the United States
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For international shipping requests, please contact our support team before placing your order
⚠️ Shipping Delays & Issues
While we do our best to ensure timely delivery, delays may occur due to:
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Weather conditions
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Carrier disruptions
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High seasonal demand
Big Toe Socks is not responsible for delays once a package has been handed to the shipping carrier.
📦 Lost or Stolen Packages
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If your tracking shows “delivered” but you have not received your package, please:
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Check with neighbors or your local carrier
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Contact us within 7 days of delivery confirmation
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We will assist in filing a claim where applicable
✏️ Incorrect Shipping Information
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Customers are responsible for providing accurate shipping details at checkout
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Orders shipped to incorrect addresses due to customer error may not be eligible for replacement or refund
🔄 Returns & Exchanges (Summary)
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Returns are accepted within 30 days of delivery
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Items must be unworn, unwashed, and in original packaging
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Customers are responsible for return shipping unless the item is defective or incorrect
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Exchanges are subject to product availability
For full details, please refer to our Returns & Refund Policy.
📩 Need Help?
If you have questions about your order or shipping, please contact our support team. We're here to make your experience with Big Toe Socks as seamless as possible.
This policy is designed to provide clarity and may be updated at any time without prior notice.